Our Policies

Copyrights
Ocean Front Solutions holds the copyright for the site design and all artistic elements created by our company and reserves all those rights as allowed by law. The customer holds applicable copyrights for their text content and all customer supplied artwork and graphics. The copyright notice on the web site only applies to the applicable customer copyrights and does not constitute a waiver of our rights.

Ocean Front Solutions designs and artistic elements may only be used for their original designated purpose (i.e. use on a specific Customer web site) and any other use requires our company's notification, consent and compensation. Notification and consent must be reduced to writing. Compensation may include but is not limited to artist credits, royalties and/or purchase of the copyright. These conditions are also applicable when a web site of our design is hosted on a server other than our own, the files are to be delivered using electronic media or a web site is otherwise moved beyond our creative control.

Ocean Front Solutions reserves the right to place a design credit on each web site our company designs with a hypertext link to our company web site. This design credit will be placed in an unobtrusive and logical location on the web site. Companies desiring to "brand" the web site as their own may do so by purchasing the copyright. We also reserve the right to utilize the design and any artistic elements we have created in our portfolios to demonstrate our company capabilities.

Deposits and Costs
On some occasions, a deposit may be required for some work. This deposit is based on the total estimated cost of the web site. Final payment is due after the client has approved the web site/application for publication and prior to actual publication on the Internet and/or delivery by electronic media (floppy disk or CD).

Costs of service are incurred as work is performed. All amounts (less deposits) are due and payable upon receipt of the invoice. You have the right to terminate work in progress and should notify us by phone, fax or e-mail immediately if you decide to do so. Your financial liability per work order is limited to the actual work performed up to termination, the completed work order or the "not to exceed" amount (discussed below), less the value of any required deposit, unless other arrangements have been made in writing.

You have the right to identify a "not to exceed" amount on the work order. We recommend that you use this for custom art work and database design if you want to be notified when a particular price point is reached. The "not to exceed" figure does not guarantee all work will be completed at this price, only that your liability will be limited to this amount. Additional deposits may be required if additional work is requested. Web sites can be reviewed as work in progress on the Customer Preview page.

Work may be costed by firm fixed price or by time and materials depending on the type of bid. See the Pricing page for more information.

All sales are non-refundable. However, our products and deliverables are under full warranty for workmanship and defect for one year.

Late Payments
An invoice is considered "late" if it has not been received by the due date on the invoice. Late accounts will be charged a late fee in the amount of 2% of the invoice balance ($10 minimum) per month and may result in temporary suspension of your account (web site only) until the balance is brought current.

An invoice that is 30 days past the due date will result in suspension of your e-mail account in addition to your web site. The web site will be replaced with a "Not Available" page. A re-publishing charge of $25 will be applied to re-start hosting and all invoices will need to be paid in full including late fees before the site is re-published.

Invoices that have not been paid by 60 days after the due date will result in the discontinuation of all services. The domain name will be removed from the DNS and the site will be "404 - Not Found" on the Internet. A reconnection charge of $75 will be applied to re-start hosting and DNS services and all invoices (including other fees) will need to be paid in full before the site is re-started.

Repeated failure to pay hosting fees in a timely manner will require refusal of further hosting services.

Waiver of Liability
Ocean Front Solutions has no control over the functioning or accessibility of any web site on the Internet beyond the extent of making it available on the web server. Viruses, worms, Denial of Service attacks and many other forces on the internet have and will continue to occasionally cause disruptions to Web sites and e-commerce in the foreseeable future.

Ocean Front Solutions utilizes third party vendors such as Registrars, Hosting Providers and other Internet partners to provide turnkey service for our customers' Web sites. Hardware glitches, operating system failures and software anomalies occur that are beyond our control. Our third party partners have been selected in large part on the basis of their superior backup and system redundancy capabilities to minimize inconvenience and interruptions for our customers.

In light of the above, Customers and their users shall indemnify and hold harmless Ocean Front Solutions from and against any loss, cost, claim, liability, damage, or expense (including reasonable attorney's fees) to third parties, relating to or arising from the use of our services by customer, their users or any of their personnel without limitation, including claims for libel, slander, invasion of privacy, infringement of copyright, patent infringement, negligence, or tortious behavior.

Ocean Front Solutions makes no other warranties or representations, either express or implied, concerning our services and expressly disclaims warranties of fitness for a particular use or purpose, the warranty of merchantability and any other warranty implied by law.



©2001-2008 Ocean Front Solutions, LLC
(formerly KaraveNet, LLC)
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